City Oasis Inn Townsville, SureStay Collection by BW | Hotel in Townsville

| 8.6 (541 Reviews) |  1 Bathroom
Townsville Hotel | City Oasis Inn Townsville, SureStay Collection by BW

Hotel in Townsville

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a coffee shop/cafe, and a hot tub are onsite.
City Oasis Inn Townsville, SureStay Collection by BW offers 42 air-conditioned accommodations with safes and hair dryers. This Townsville hotel provides complimentary wireless Internet access. Refrigerators and coffee/tea makers are provided. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
Bedroom
  • Air conditioning
  • Blackout drapes/curtains
  • Bed sheets
  • Ceiling fan
  • Window screens
  • Soundproofing
  • Safe
  • Desk
  • Laptop-friendly workspace
  • Iron/ironing board
Breakfast
  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–9:30 AM: AUD 8-25 for adults and AUD 5-25 for children
  • 1 bar
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Electric kettle
  • Coffee/tea maker
  • Refrigerator
Parking
  • Free self parking on site
  • Extended parking on site (AUD 7.5 per night)
Accessibility
  • Wheelchair accessible (may have limitations)
  • This property does not have elevators
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Casino
  • Kayaking
  • Scuba diving
  • Boat tours
  • Sailing
  • Golfing
  • Fitness center (discounted access)
  • Beach access
  • Hiking/biking trails
  • Segway rentals/tours
  • Skydiving
  • Snorkeling
  • Ecotours
  • Mountain biking
  • Fitness center
  • Playground
  • Outdoor pool
  • Hot tub
General
  • Business center
  • Computer station
  • Front-desk safe
  • English
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Playground
  • Refrigerator
  • Soundproofed rooms
  • Daily housekeeping
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Picnic area
  • BBQ grill(s)
  • Garden

Policies

Check-in
Check-in start time: noon; check-in end time: 6:00 pm contactless check-in available late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 10 am contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are available for aud 33 per night. cribs (infant beds) are available for aud 25 per night.
Payment Policy
Fee for cooked-to-order breakfast: approximately aud 8 to 25 for adults, and aud 5 to 25 for children extended parking fee: aud 7.5 per night late check-out is available for a fee (subject to availability) crib (infant bed) fee: aud 25 per night rollaway bed fee: aud 33 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets cannot be left unattended pets stay free service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Jessica
Apr 21, 2026 04:36:52 AM
Review Score:   6
Summary: Friendly staff, a nice pool area, and on-site parking available. Unfortunately, my bed sheets had stains, the shower in my room had no hot water and was only lukewarm, and the hotel is very noisy with thin walls.
See All Reviews

Room Arrangement

Room Info Facilities
Standard Apartment
Room Size: m2
6 Queen Beds, Large Twin Beds and Twin Beds
Standard Apartment

General

Bed count minimum 6, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 3, Pets not allowed, Bed count maximum 6, Number of living rooms 1
Standard Room
Room Size: 108 square feet m2
1 Double Bed
Standard Room

General

Square meters - 10, Digital TV service, No rollaway/extra beds, Square feet - 108, Smart TV, No cribs (infant beds), Number of bedrooms - 1, Ping - 3.04, Shower only, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Executive Kitchenette
Room Size: 312 square feet m2
1 Queen Bed
Executive Kitchenette

General

Rollaway/extra beds (surcharge), Toaster, Digital TV service, Kitchenette, Shower/tub combination, Number of bedrooms - 1, Square meters - 29, Microwave, Stovetop, Pets not allowed, Square feet - 312, Cribs/infant beds (surcharge), Extra bed count 1, Cookware, dishware, and utensils, Smart TV, Ping - 8.77, Bed count minimum 1, Bed count maximum 1
Executive Room, 1 Queen Bed
Room Size: 279 square feet m2
1 Queen Bed
Executive Room, 1 Queen Bed

General

Ping - 8, Rollaway/extra beds (surcharge), Digital TV service, Shower/tub combination, Number of bedrooms - 1, Pets not allowed, Square meters - 26, Square feet - 279, Cribs/infant beds (surcharge), Extra bed count 1, Smart TV, Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: m2
3 Queen Beds and Twin Bunk Bed
Family Room

General

Bed count minimum 4, Digital TV service, No rollaway/extra beds, Smart TV, Number of bedrooms - 1, Pets not allowed, Cribs/infant beds (surcharge), Bed count maximum 4
Standard Twin Room
Room Size: m2
2 Double Bed and Twin Bed
Standard Twin Room

General

Digital TV service, No rollaway/extra beds, Smart TV, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Family Room
Room Size: m2
2 Double Bed and Twin Bunk Bed
Family Room

General

Number of living rooms 0, Toaster, Digital TV service, Kitchenette, Number of bedrooms - 1, Microwave, Stovetop, Pets not allowed, Cribs/infant beds (surcharge), Cookware, dishware, and utensils, Pool view, No rollaway/extra beds, Smart TV, Separate sitting area, Bed count maximum 3, Bed count minimum 3
Traditional Cottage
Room Size: m2
3 Queen Bed and Twin Beds
Traditional Cottage

General

Toaster, Shower/tub combination, Number of bedrooms - 2, Yard, Dishwasher, Microwave, Stovetop, Pets not allowed, Number of living rooms 1, Separate dining area, Cookware, dishware, and utensils, Deck or patio, Kitchen, No rollaway/extra beds, No cribs (infant beds), Garden view, Wardrobe or closet, Separate sitting area, Oven, Bed count maximum 3, Bed count minimum 3
Executive Apartment, 1 Queen Bed
Room Size: m2
1 Queen Bed
Executive Apartment, 1 Queen Bed

General

Toaster, Digital TV service, Number of bedrooms - 1, Microwave, Stovetop, Pets not allowed, Cribs/infant beds (surcharge), Number of living rooms 1, Cookware, dishware, and utensils, Kitchen, No rollaway/extra beds, Smart TV, Separate sitting area, Oven, Bed count minimum 1, Bed count maximum 1
Family Room
Room Size: m2
3 Double Bed and Twin Bunk Beds
Family Room

General

Bed count minimum 5, Digital TV service, No rollaway/extra beds, Smart TV, Number of bedrooms - 1, Pets not allowed, Bed count maximum 5, Cribs/infant beds (surcharge)
Standard Room, Multiple Beds (Pet Friendly)
Room Size: 129 square feet m2
2 Double Bed and Twin Bed
Standard Room, Multiple Beds (Pet Friendly)

General

Pet-friendly room, Square feet - 129, Digital TV service, No rollaway/extra beds, Smart TV, No cribs (infant beds), Number of bedrooms - 1, Ping - 3.63, Shower only, Square meters - 12, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Townsville hotel starts counting from 12:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Townsville hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Townsville hotel starts from $125 per night with includes Business Services, Wellness Facilities, Bar, Internet, Kitchen, Balcony/Terrace, Toiletries, Guest Services, Entertainment, Laundry, Air Conditioner, Parking, Security/Safety, Bedding/Linens, Restaurant, Barbecue/Outdoor Cooking, Pool, Breakfast, Child Friendly, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Townsville hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Townsville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
USD125
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