Extended Stay America Suites Richmond Hilltop Mall | Hotel in San Pablo
Hotel
6.6
(1001 Reviews) |
1 Bathroom
Available rates:
Hotel in San Pablo
Hotel in San Pablo with free breakfast Coffee/tea in a common area, laundry facilities, and a front-desk safe are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Suites Richmond Hilltop Mall offers 101 accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Show more
Amenities
Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3:00 pm; check-in end time: anytime
Check-out
Check-out before 11 am
Child Policy
Children are welcome. kids stay free! up to 2 children 13 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 25.00 per pet, per night (maximum usd 150 per stay) service animals are exempt from fees housekeeping fee: usd 10 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total pets pets allowed for an extra charge of usd 25.00 per pet, per night (maximum usd 150 per stay) service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Carole
Nov 30, 2025 04:40:56 AM
Review Score:
10
Summary: Holiday, solo stay-cay: Brought my food/drinks, personal items, and never left the room! The pot, pan and tableware provided were sufficient. The fact that the lounge chair is a recliner was a kiss from God! I only wish they allowed firesticks to connect to the TV or provided Netflix or something. Two nights might've turned into four!
See All Reviews
Reviews
Carole
Nov 30, 2025 04:40:56 AM
Review Score:
10
Summary: Holiday, solo stay-cay: Brought my food/drinks, personal items, and never left the room! The pot, pan and tableware provided were sufficient. The fact that the lounge chair is a recliner was a kiss from God! I only wish they allowed firesticks to connect to the TV or provided Netflix or something. Two nights might've turned into four!
Joseph
Nov 12, 2025 10:49:28 AM
Review Score:
4
Summary: I booked this hotel for my son and his kids specifically because it says breakfast but there was NO BREAKFAST at all. He could have stayed at my hotel and bought breakfast if we had known. FALSE ADVERTISEMENT on website.
Tempest
Oct 29, 2025 10:28:03 AM
Review Score:
6
Summary: The staff was courteous but the building and room was reminiscent of a halfway house.
Christa
Oct 26, 2025 08:31:14 AM
Review Score:
4
Summary: Very strong off putting musty odor in multiple rooms. Would recommend only for short stays. They do allow pets which is the only reason we booked.
Tim
Oct 8, 2025 02:01:38 AM
Review Score:
6
Summary: room smelled real bad and dirty
Judith
Oct 5, 2025 09:47:32 PM
Review Score:
4
Summary: Parking was easy, you obtain a parking permit from the desk upon check-in.
Staff was easy to work with. The room was not well maintained. It was Apparent that upkeep and maintenance has been deferred or ignored. Old and damaged kitchen cabinets, the refrigerator was clean on the inside but the outside appeared to have dings from being moved around. The microwave had not been cleaned and there was smelly, old food under the turntable. The kitchen fan was oozing greece. The bathroom door needed cleaning and painting. The carpet needed shampoo or replacement. The bed skirt had food stains and was not properly adjusted to the bed. The walls were dirty with what appeared to be food drips or some other substance. The nightstand had been damaged and needed to be replaced. Overall, the room needed a complete overhaul.
Antonio
Sep 25, 2025 07:38:19 AM
Review Score:
10
Summary: Quite
Richard
Sep 3, 2025 08:40:44 AM
Review Score:
6
Summary: Place could use to clean the elevator.
Sep 2, 2025 09:02:16 PM
Review Score:
6
Summary: The room had an odd stale cigarette smell. We didn't ask to switch rooms since we were only staying 2 nights. Breakfast was coffee and some granola bars. Nothing special.