Is this Kelvin Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kelvin Heights hotel have a swimming pool?

Yes, this Kelvin Heights hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kelvin Heights hotel?

Best-rates for the Kelvin Heights hotel starts from $206 per night with includes Guest Services, Air Conditioner, Security/Safety, Fireplace/Heating, Bar, Spa, Child Friendly, Pool, Wheelchair Accessible, Bedding/Linens, Skiing, Breakfast, Internet, Laundry, Parking, TV, Accessibility, Restaurant, Toiletries, Hot Tub, Kitchen, Balcony/Terrace, Transportation/Shuttle, Business Services, Wellness Facilities with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Kelvin Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kelvin Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kelvin Heights hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kelvin Heights hotel?

Based on the information reported by the owner or manager, the Kelvin Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kelvin Heights hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hilton Queenstown Resort & Spa | Hotel in Kawarau Falls

| 8.6 (1003 Reviews) | 1 Bathroom

Kelvin Heights Hotel | Hilton Queenstown Resort & Spa

Hotel in Kelvin Heights, Kawarau Falls

Lakefront hotel with a full-service spa and a fitness center
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Bedding/Linens

Skiing

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Hair dryer

Bathrobes

Private bathroom

Towels

Designer toiletries

Shower

Bedroom

Rollaway/extra beds (surcharge)

Bed sheets

Premium bedding

Hypo-allergenic bedding

Free cribs/infant beds

Air conditioning (climate-controlled)

Connecting rooms available

Soundproofing

Laptop-compatible safe

Free newspapers

Breakfast

1 restaurant and 1 coffee shop/cafe

Room service available

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: NZD 42 per person

1 bar

Coffee/tea maker

Minibar

Refrigerator

Electric kettle

Parking

Limited onsite parking

Ferry terminal shuttle (surcharge)

Ski shuttle nearby

Covered self parking on site (NZD 20 per day)

Valet parking on site (NZD 50 per day; includes in/out privileges)

Height restrictions apply for onsite parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Wheelchair-accessible path of travel

Activities

Sailing

Cross-country skiing

Ski area

Ski lifts

Golf lessons

Parasailing

Water skiing

Kayaking

Mountain biking

Hiking/biking trails

Health/beauty spa

Skiing lessons

Windsurfing

Ski runs

Downhill skiing

Ecotours

Rafting

Snowboarding

Skydiving

Skiing

Golfing

Ski equipment rentals

Indoor pool

Steam room

Full-service spa

Fitness center

Sauna

Shopping

Hot tub

Entertainment

Cable channels

Premium channels

32-inch LCD TV

General

Conference center

Meeting rooms

Banquet hall

Front-desk safe

Elevator

Grocery/convenience store

German

French

Afrikaans

English

Dutch

Spanish

Chinese (Mandarin)

Czech

Fireplace in lobby

Smoke-free property

Guest Services

Travel crib

Indoor pool

Rollaway/extra beds (surcharge)

Laundry facilities

Soundproofed rooms

Refrigerator

Grocery/convenience store

Free cribs/infant beds

Ski storage

Tour/ticket assistance

Laundry facilities

Daily housekeeping

Porter/bellhop

24-hour front desk

Wedding services

Concierge services

Dry cleaning service

Luggage storage

Hair salon

Free grocery shopping service

Multilingual staff

Snow sports gear

Internet

Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)

Available in some public areas: Free WiFi and wired Internet

Outdoors

Garden

Rooftop terrace

Balcony or patio

Spa

Massage/treatment rooms

Body scrubs

Couples treatment room(s)

Massages

Aromatherapy

Facials

10 treatment rooms

Spa open daily

Manicures and pedicures

Body wraps

Body treatments

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for nzd 60.0 per night. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately nzd 42 per person fee for in-room wireless internet: nzd 9.95 per 24-hour period (rates may vary) fee for in-room wired internet: nzd 9.95 (rates may vary) covered self parking fee: nzd 20 per day valet parking fee: nzd 50 per day (in/out privileges) a late check-out fee will be charged rollaway bed fee: nzd 60.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Biplab

Nov 29, 2025 09:20:52 PM

Review Score: 10

Summary: Yes

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe 2 Bedrooms, Lake View (Residence) Room Size: 1076 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Blackout drapes/curtains, Fireplace, Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Microwave, Lake view, Ping - 30, Extra bed count 1, Air conditioning, Square feet - 1076, Phone, Separate sitting area, Iron/ironing board, Bed count maximum 3, Bed sheets not available, Square meters - 100, Bed count minimum 3
Twin Room Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Sofa bed, Square feet - 474, Extra bed count 2, Square meters - 44, Phone, Pool view, Slippers, Ping - 13.32, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Resort view, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed, Accessible Room Size: 484 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Square feet - 484, Pillow menu, Sofa bed, Wheelchair accessible, Ping - 13.6, Square meters - 45, Extra bed count 2, Phone, Slippers, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 1, Resort view, Bed count maximum 1
Suite, 2 Bedrooms (Residence) Room Size: 1076 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Fireplace, Number of bedrooms - 2, Dishwasher, Full-sized refrigerator/freezer, Microwave, Stovetop, Lake view, Extra bed count 1, Air conditioning, Washer/dryer, Square feet - 1076, Cookware, dishware, and utensils, Phone, Kitchen, Slippers, Ping - 30.24, Separate sitting area, Iron/ironing board, Bed count maximum 3, Bed sheets not available, Square meters - 100, Bed count minimum 3
Deluxe Room, 1 King Bed Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Pillow menu, Sofa bed, Ping - 13, Lake view, Square feet - 474, Extra bed count 2, Square meters - 44, Phone, Slippers, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Pillow menu, Extra bed count 1, Square feet - 474, Square meters - 44, Phone, Slippers, Ping - 13.32, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 1, Resort view, Bed count maximum 1
Suite, 1 King Bed (Lake Wakatipu Suite) Room Size: 581 square feet m² 1 King Bed	General Fireplace, Number of bedrooms - 1, Pillow menu, Sofa bed, Square feet - 581, Lake view, Separate bedroom, Number of living rooms 1, Extra bed count 2, Square meters - 54, Phone, Ping - 16, Slippers, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 1, Bed count maximum 1
Deluxe Room, 1 King Bed (Plus) Room Size: 474 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Pillow menu, Lake view, Extra bed count 1, Square feet - 474, Square meters - 44, Phone, Slippers, Ping - 13.32, Separate sitting area, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room, Lake View Room Size: 474 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Fireplace, Ping - 13, Lake view, Extra bed count 1, Square feet - 474, Square meters - 44, Phone, Slippers, Iron/ironing board, In-room climate control (air conditioning), Bed sheets not available, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Relaxation) Room Size: 495 square feet m² 1 King Bed	General Private hot tub, Number of living rooms 0, Bed sheets provided, Number of bedrooms - 0, Fireplace, Square feet - 495, Pillow menu, Sofa bed, Lake view, Towels provided, Square meters - 46, Extra bed count 2, Private hot tub (outdoor), Phone, Slippers, Separate sitting area, Free local calls, Iron/ironing board, In-room climate control (air conditioning), Bed count minimum 1, Ping - 13.91, Bed count maximum 1
Suite, 1 Bedroom (Residence) Room Size: 646 square feet m² 1 King Bed	General Square feet - 646, Number of living rooms 0, Blackout drapes/curtains, Fireplace, Number of bedrooms - 1, Ping - 18.15, Dishwasher, Full-sized refrigerator/freezer, Microwave, Stovetop, Extra bed count 1, Air conditioning, Washer/dryer, Cookware, dishware, and utensils, Phone, Kitchen, Square meters - 60, Separate sitting area, Iron/ironing board, Bed sheets not available, Bed count minimum 1, Resort view, Bed count maximum 1