Holiday Inn Express Hotel & Suites Elgin by IHG | Hotel in Elgin
Hotel
8.0
(527 Reviews) |
1 Bathroom
Available rates:
Hotel in Elgin
Hotel in Elgin with an outdoor pool and free breakfast An outdoor pool, a fitness center, and a 24-hour business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Holiday Inn Express Hotel & Suites Elgin by IHG offers 58 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Elgin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
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Amenities
Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 2 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out
Check-out before 11 am express check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for usd 10.0 per night. cribs (infant beds) are available for usd 10.0 per stay.
Payment Policy
Crib (infant bed) fee: usd 10.0 per stay rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
Reviews
Joslyn
Jan 15, 2026 02:30:38 AM
Review Score:
10
Summary: The lady at the front desk was really patient with me .. I had just drove in from Illinois to Texas and was exhausted and not as friendly as I normally was because I paid on line then get in there and they say I owe 100 more for deposit and that was not mentioned on line and should have been and should have also been taken on line same time as well and I took it out on her and I apologize it’s not your fault I was sleep deprived and not so nice my apologies and she was so so sweet and respectful when I was not so much so again I’m sorry so FIVE STARS ⭐️ BREAKFAST WAS AMAZING 🤩 COFFEE WAS AMAZING AND ROOM WAS CLEAN AND QUIET … it was PERFECT 😍
See All Reviews
Reviews
Joslyn
Jan 15, 2026 02:30:38 AM
Review Score:
10
Summary: The lady at the front desk was really patient with me .. I had just drove in from Illinois to Texas and was exhausted and not as friendly as I normally was because I paid on line then get in there and they say I owe 100 more for deposit and that was not mentioned on line and should have been and should have also been taken on line same time as well and I took it out on her and I apologize it’s not your fault I was sleep deprived and not so nice my apologies and she was so so sweet and respectful when I was not so much so again I’m sorry so FIVE STARS ⭐️ BREAKFAST WAS AMAZING 🤩 COFFEE WAS AMAZING AND ROOM WAS CLEAN AND QUIET … it was PERFECT 😍
Rudi
Nov 30, 2025 12:02:54 AM
Review Score:
8
Summary: Room was clean, staff was friendly. Only downfall was lack of choices with breakfast and not enough coffee.
Darren
Nov 17, 2025 08:56:09 PM
Review Score:
10
Summary: Parking was safe
brian
Oct 21, 2025 03:40:00 AM
Review Score:
10
Summary: Sufficient.
Rosa
Oct 12, 2025 12:29:01 AM
Review Score:
8
Summary: Convenient & pretty quiet for location
Edith
Oct 1, 2025 03:27:53 AM
Review Score:
6
Summary: Even though I had my reservation confirmation number, I still had to fill out a form, which slowed down the process. The service dog tag was not enough. I had to show the service dog license with a picture, and they made a copy of it. I had never had to do this before. My credit card was immediately charged an incidental deposit. This was a Saturday visit, and as of Tuesday of the following week, it has not been credited back to the credit card. It should take as much time to return a deposit as it does to charge it to a customer's credit card.
Kim
Sep 22, 2025 12:28:57 AM
Review Score:
6
Summary: The staff at this Holiday Inn Express were absolutely wonderful: kind, attentive, and quick to respond when issues arose. Unfortunately, the condition of the hotel itself left much to be desired.
When we checked in late at night, I discovered the next morning that the shower in our room was in an unacceptable state of cleanliness. I had to wear flip-flops just to shower. I immediately reported it, shared photos I took, and the maintenance staff quickly confirmed the problem and moved us to a different room.
The second room was much cleaner, but it had a very strong, unpleasant odor. It was like damp, molding socks that had been aged for years. While I chose not to complain again since the room appeared clean, the smell was overwhelming and clearly points to a deeper issue. The carpets or AC units on the third floor may need a thorough cleaning and inspection.Maybe dehumidifiers?
Overall, I gave three stars because the staff did everything they could to make our stay better, but the property itself is in need of serious attention. I nearly booked another hotel for our last night despite already having paid, which is not something I’ve ever considered at a Holiday Inn Express before.
Erika
Sep 20, 2025 11:26:41 AM
Review Score:
6
Summary: The elevator didn’t work
Rafael
Aug 31, 2025 12:39:19 PM
Review Score:
10
Summary: The only thing bad was elevators, not working
William
Aug 30, 2025 08:15:54 PM
Review Score:
4
Summary: Elevators not working, place smelled musty, beds were horrible, pillows were horrible, breakfast not served. Overall worst holiday inn ive ever stayed at.