Mercure Queenstown Resort | Hotel in Queenstown

| 7.9 (1495 Reviews) |  5 Bathrooms  18 Guests
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna. The onsite South Eatery Restaurant offers local produce and wines with a stunning atrium and panoramic views. All rooms feature views of either the tranquil gardens or Lake Wakatipu and the mountain ranges. Tea/coffee making facilities, a small refrigerator and an LED satellite TV are provided. English and continental buffet breakfast is served each morning in the scenic Rises Restaurant. South Eatery Restaurant has floor-to-ceiling windows and offers à la carte meals in the evenings. The relaxing alpine-themed Lounge Bar features an open fireplace and serves cocktails, beverages and snacks. Queenstown Gardens and Queenstown's city center are 1.6 mi away. Mercure Queenstown Resort has parking, subject to availability, and is 9.3 mi from Queenstown Airport.

Mercure Queenstown Resort is located in Queenstown.

This 143 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, View, Spa, and several others. This is a 4 star rated property and has over 1495 reviews with the average score of 7.9 . Coming to Queenstown and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 143 Bedrooms Hotel if you want to learn more about this place in Queenstown. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Queenstown Resort in Queenstown is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Queenstown Resort”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Bar
  • Special diet meals (on request)
  • Coffee house on site
  • Fruit
  • Restaurant
  • Breakfast in the room
  • Snack bar
  • Kids' meals
  • Kid-friendly buffet
  • Wine/Champagne
Parking
  • Accessible parking
  • Parking
  • Parking on site
  • Private Parking
Activities
  • Steam room
  • Bowling
  • Canoeing
  • Hiking
  • Spa lounge/Relaxation area
  • Walking tours
  • Snorkeling
  • Mini golf
  • Fitness
  • Cycling
  • Diving
  • Happy hour
  • Skiing
  • Hot tub/Jacuzzi
  • Bike tours
  • Fitness center
  • Sauna
General
  • Heating
  • Elevator
  • Soundproof rooms
  • Safe
  • Designated smoking area
  • Facilities for disabled guests
  • Smoke-free property
  • Air conditioning
  • Family rooms
  • Non-smoking rooms
Guest Services
  • Shared lounge/TV area
  • Express check-in/out
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Fax/Photocopying
  • Ironing service
  • Babysitting/Child services
  • Packed lunches
  • Concierge
  • Daily housekeeping
  • Vending machine (snacks)
  • Car rental
  • Baggage storage
  • Suit press
  • Vending machine (drinks)
  • Laundry
  • 24-hour front desk
  • Dry cleaning
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Outdoor fireplace
  • Picnic area
  • Terrace
  • Outdoor furniture
  • Outdoor pool
  • Sun deck
  • Garden
  • Outdoor pool (year-round)
Security/Safety
  • Key card access
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Face masks for guests available
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Access to healthcare professionals
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Mobile app for room service
Skiing
  • Ski storage
Spa
  • Swimming pool
  • Kids' pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note, there is a 1.4% credit card surcharge when using a credit card.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.82
Location:
8.55
Staff:
8.88
Facilities:
8.19
Comfort:
8.57
Cleanliness:
8.54
Anoop
Oct 30, 2025 07:00:00 AM
Review Score:   8
Australia
Reviewer Type: Solo Traveller
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
Superior Lake View Room with King Bed
Room Type: Triple
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Walk-in shower, Shower, Body soap, Conditioner, Shampoo, Free toiletries, Toilet, Toilet paper

General

Iron, Key card access, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Carpeted, Smoke Alarm

Media & Technology

Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

View, Mountain view, Lake view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Shower chair, Lower sink, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services, Free spa access
Standard Garden View Room with Two Double Beds
Room Type: Quad
Room Size: 25 m2
2 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Walk-in shower, Shower, Body soap, Conditioner, Shampoo, Free toiletries, Bathtub, Toilet, Toilet paper, Bathtub or shower

General

Iron, Key card access, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Carpeted, Smoke Alarm

Media & Technology

Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Pool view, Garden view, View

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Shower chair, Lower sink, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services, Free spa access
Standard Garden View Room with King Bed
Room Type: Triple
Room Size: 23 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Walk-in shower, Shower, Body soap, Conditioner, Shampoo, Free toiletries, Bathtub, Toilet, Toilet paper

General

Iron, Key card access, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Carpeted, Smoke Alarm

Media & Technology

Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

Pool view, Garden view, View, Inner courtyard view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Shower chair, Lower sink, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services, Free spa access
Superior Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 29 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Walk-in shower, Shower, Body soap, Conditioner, Shampoo, Free toiletries, Toilet, Toilet paper, Bathtub or shower

General

Iron, Key card access, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Carpeted, Smoke Alarm

Media & Technology

Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

View, Mountain view, Lake view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Shower chair, Lower sink, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services, Free spa access
Standard Lake View Room with Two Queen Beds
Room Type: Quad
Room Size: 26 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Towels, Hairdryer, Walk-in shower, Shower, Body soap, Conditioner, Shampoo, Free toiletries, Toilet, Toilet paper, Bathtub or shower

General

Iron, Key card access, Heating, Trash cans, Safe, Ironing facilities, Air conditioning, Carpeted, Smoke Alarm

Media & Technology

Flat-screen TV, Satellite channels, Radio, Telephone, TV

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Wine glasses

Living Area

Desk

View

River view, View, Mountain view, Lake view

Bedroom

Alarm clock, Wardrobe or closet, Linens, Childrens' cribs

Accessibility

Accessible by elevator, Raised toilet, Toilet with grab rails, Roll-in shower, Shower chair, Lower sink, Entire unit wheelchair accessible

Room Amenities

Clothes rack, Socket near the bed

Pool and Spa

Pool towels

Layout

Window

Exclusive services

Free gym access, Concierge services, Free spa access
Check Hotel Availability
Nightly rates from:
USD $146
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