Sereno Hotel | Hotel in San Cristóbal de las Casas
Hotel in De La Merced, San Cristóbal de las Casas
This hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include spa services, tour/ticket assistance, and a garden.
Sereno Hotel offers 6 accommodations with hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities
Facility Overview
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Soap
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Shampoo
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Towels
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Toilet paper
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Hair dryer
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Individually furnished
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Connecting rooms available
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Iron/ironing board (on request)
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Individually decorated
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Heating
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Bed sheets
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Premium bedding
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Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400
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1 bar
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Room service available
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No onsite parking available
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Airport shuttle on request
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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This property does not have elevators
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Smooth flooring in public areas
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Full-service spa
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Cable channels
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42-inch plasma TV
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Spanish
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English
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Renovated entire property - July 2024
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Designated smoking areas
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Front desk (limited hours)
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Luggage storage
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Tour/ticket assistance
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Daily housekeeping
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Snack bar/deli
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Garden
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Yard
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Massages
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Couples treatment room(s)
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room
Room Size:
269 square feet m2
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GeneralSquare meters - 25, Square feet - 269, Garden view, Private bathroom, Shower only, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 7.56, Bed count minimum 1, Bed count maximum 1 |
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Standard Double Room
Room Size:
182 square feet m2
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GeneralSquare meters - 17, Square feet - 182, Garden view, Partially open bathroom, Private bathroom, Shower only, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 5.11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Family Room
Room Size:
538 square feet m2
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GeneralSquare meters - 50, Square feet - 538, City view, Private bathroom, Number of bathrooms - 1, Shower only, Number of bedrooms - 1, Rollaway/extra beds (surcharge), Pets not allowed, Ping - 15, Bed count minimum 4, Bed count maximum 4, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
No, this Sereno Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Sereno Hotel starts from $65 per night with includes Balcony/Terrace, Restaurant, Heating, Internet, Laundry, Designated Smoking Area, TV, Bedding/Linens, Wellness Facilities, Spa, Bar, Guest Services, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Sereno Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Sereno Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
