Shangri-La Toronto | Hotel in Toronto

| 9.6 (1265 Reviews) |  1 Bathroom
Downtown Toronto Hotel | Shangri-La Toronto

Hotel in Downtown Toronto, Toronto

Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
Shangri-La Toronto offers 202 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Shampoo
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Soap
  • Bathrobes
  • Designer toiletries
  • Separate bathtub and shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Deep soaking bathtub
  • Towels
Bedroom
  • Premium bedding
  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Iron/ironing board
  • Phone
  • Free local calls
  • Safe
  • Desk
  • Connecting rooms available
  • Turndown service
  • Slippers
  • Soundproofing
Breakfast
  • 2 restaurants and 1 coffee shop/cafe
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 56 for adults and CAD 56 for children
  • 24-hour room service
  • 2 bars/lounges
  • Electric kettle
  • Coffee/tea maker
  • Free bottled water
  • Minibar
Parking
  • Electric car charging station on site
  • Valet parking on site (CAD 68 per night; includes in/out privileges)
  • Airport shuttle on request
  • 24-hour roundtrip airport shuttle (surcharge)
  • Wheelchair-accessible parking available
Accessibility
  • Braille signage
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
Activities
  • Hiking/biking trails
  • Beach access
  • Sauna
  • Steam room
  • Yoga classes
  • Fitness classes
  • Full-service spa
  • Pilates classes
  • 24-hour fitness center
  • Hot tub
  • Indoor pool
Entertainment
  • iPad
  • 48-inch LCD TV
  • Satellite channels
  • Pay movies
General
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Banquet hall
  • ATM/banking services
  • Ballroom
  • Free newspapers in lobby
  • Reception hall
  • Elevator
  • Spanish
  • Korean
  • Japanese
  • English
  • Chinese (Mandarin)
  • French
  • Russian
  • Fireplace in lobby
  • Smoke-free property
Guest Services
  • Indoor pool
  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • 24-hour front desk
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Hair salon
  • Multilingual staff
  • Tour/ticket assistance
  • Dry cleaning service
  • Laundry facilities
  • Turndown service
  • Porter/bellhop
  • Wedding services
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Free pool cabanas
  • Terrace
  • Garden
Spa
  • Aromatherapy
  • Turkish bath/hammam
  • Massage - deep-tissue
  • Facials
  • Body wraps
  • Massage - hot stone
  • Hydrotherapy
  • Body treatments
  • Body scrubs
  • Massage/treatment rooms
  • Manicures and pedicures
  • Massage - sports

Policies

Check-in
Check-in start time: 4:00 pm; check-in end time: anytime contactless check-in available early check-in subject to availability minimum check-in age: 19
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 11 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for full breakfast: approximately cad 56 for adults and cad 56 for children airport shuttle fee: cad 238 per vehicle (one-way, maximum occupancy 4) valet parking fee: cad 68 per night (in/out privileges) pet fee: cad 125 per accommodation (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of cad 125 per accommodation (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bonnie
Apr 18, 2026 10:02:57 PM
Review Score:   10
Summary: A very warm and courteous welcome back. Friendly staff, wonderful amenities, beautiful lounge and entertainment. My go to hotel in Toronto every time. Thank you Shangri- La 💕✨
See All Reviews

Room Arrangement

Room Info Facilities
Suite (Shangri-La)
Room Size: 2200 square feet m2
2 King Beds
Suite (Shangri-La)

General

Number of bedrooms - 1, Sofa bed, Pets not allowed, Ping - 62, Extra bed count 1, Number of living rooms 1, Separate dining area, Number of bathrooms - 1, Square feet - 2200, Private bathroom, Square meters - 204, Separate sitting area, Balcony, Bed count minimum 2, City view, Bed count maximum 2
Suite (Garden)
Room Size: 635 square feet m2
1 King Bed
Suite (Garden)

General

Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Garden view, Pets not allowed, Balcony, Square meters - 59, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, Number of bathrooms - 1
Premier Room, 1 King Bed (View)
Room Size: 549 square feet m2
1 King Bed
Premier Room, 1 King Bed (View)

General

Square meters - 51, Partially open bathroom, Ping - 15, Square feet - 549, Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed, Terrace
Room Size: 517 square feet m2
1 King Bed
Executive Room, 1 King Bed, Terrace

General

Partially open bathroom, Square feet - 517, Ping - 15, Number of bedrooms - 1, Terrace, Pets not allowed, Square meters - 48, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 2 Queen Beds
Room Size: 517 square feet m2
2 Queen Beds
Executive Room, 2 Queen Beds

General

Partially open bathroom, Square feet - 517, Number of bedrooms - 1, Pets not allowed, Ping - 14.53, Square meters - 48, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Suite, 1 Bedroom
Room Size: 820 square feet m2
1 King Bed
Deluxe Suite, 1 Bedroom

General

Square meters - 76, Ping - 23.04, Square feet - 820, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Premier Room, 2 Queen Beds
Room Size: 549 square feet m2
2 Queen Beds
Premier Room, 2 Queen Beds

General

Square meters - 51, Partially open bathroom, Square feet - 549, Number of bedrooms - 1, Pets not allowed, Ping - 15.43, Bed count minimum 2, City view, Bed count maximum 2
Deluxe Room, 1 King Bed
Room Size: 450 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 42, Partially open bathroom, Ping - 12.65, Number of bedrooms - 1, Square feet - 450, Room and bed type depend on availability check-in, Pets not allowed, Bed count minimum 1, Bed count maximum 1, City view
Suite, 1 Bedroom (View)
Room Size: 635 square feet m2
1 King Bed
Suite, 1 Bedroom (View)

General

Square feet - 635, Ping - 17.85, Partially open bathroom, Number of bedrooms - 1, Sofa bed, Pets not allowed, Square meters - 59, Bed count minimum 1, Extra bed count 1, Number of living rooms 1, Bed count maximum 1, City view
Premier Room, 1 King Bed
Room Size: 550 square feet m2
1 King Bed
Premier Room, 1 King Bed

General

Square meters - 51, Partially open bathroom, Ping - 15, Number of bedrooms - 1, Square feet - 550, Pets not allowed, Wheelchair accessible, Bed count minimum 1, Bed count maximum 1, City view
Executive Room, 1 King Bed
Room Size: 520 square feet m2
1 King Bed
Executive Room, 1 King Bed

General

Partially open bathroom, Number of bedrooms - 1, Pets not allowed, Square meters - 48, Square feet - 520, Wheelchair accessible, Ping - 14.61, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite
Room Size: 940 square feet m2
1 King Bed
Premium Suite

General

Square meters - 87, Square feet - 940, Private bathroom, Ping - 26, Number of bedrooms - 1, Separate sitting area, Pets not allowed, Bed count minimum 1, Number of living rooms 1, Bed count maximum 1, City view
Suite (Owner)
Room Size: 1100 square feet m2
1 King Bed
Suite (Owner)

General

Number of bedrooms - 1, Sofa bed, Pets not allowed, Extra bed count 1, Number of living rooms 1, Ping - 31, Balcony or patio, Square feet - 1100, Private bathroom, Separate sitting area, Balcony, Square meters - 102, Bed count minimum 1, Bed count maximum 1, City view

FAQ's

Is this Shangri-La Toronto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Toronto have a swimming pool?

Yes, this Shangri-La Toronto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Toronto?

Best-rates for the Shangri-La Toronto starts from $474 per night with includes Wellness Facilities, Restaurant, Child Friendly, Parking, Wheelchair Accessible, Spa, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Pool, Internet, Air Conditioner, TV, Fireplace/Heating, Hot Tub, Kitchen, Laundry, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Toronto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Toronto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Toronto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Toronto?

Based on the information reported by the owner or manager, the Shangri-La Toronto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Toronto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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